Terms & Conditions – Pinova Aesthetic LLC

Welcome to Pinova. By accessing and using our website (pinovaaesthetics.com or pinova.us) or purchasing our products, you agree to the Terms and Conditions outlined below. Please read them carefully before placing an order.

1. General Information

Company Name: Pinova Aesthetic LLC
Registered Address:
16192 Coastal Highway
Lewes, Delaware 19958
United States

Email: pinovaaesthetic@gmail.com
Phone: +1 (707) 342-9756

2. Use of the Website

  • You must be at least 18 years old, or of legal age in your region, to make purchases.

  • All information on our website is provided for professional and educational purposes only and does not constitute medical advice.

  • Unauthorized use of this website, including misuse of content or systems, may result in legal action or criminal liability.

3. Product Information

  • Our products, including microneedling cartridges, RF tips, and other medical-aesthetic consumables, are intended for professional use only in licensed facilities.

  • We strive to ensure that product descriptions, pricing, and availability are accurate. However, occasional errors or changes may occur.

4. Orders & Payment

  • All prices are in USD unless otherwise stated.

  • We accept major payment methods available during checkout.

  • Orders are processed only after full payment is successfully received.

5. Shipping & Delivery

  • Orders are typically shipped within 1–3 business days.

  • Domestic U.S. deliveries generally take 2–6 business days depending on destination.

  • International shipping is available upon request. Customers are responsible for complying with their local import rules, duties, taxes, or customs fees.

6. Returns & Refunds

  • Returns may be requested within 14 days of delivery for unused, unopened items in their original packaging.

  • Due to health and hygiene standards, opened consumables (such as microneedling cartridges and RF tips) cannot be returned.

  • Refunds are issued within 5–10 business days after approval.
    (Please refer to our full Return & Refund Policy for complete details.)

7. Limitation of Liability

Pinova Aesthetic LLC is not liable for any indirect, incidental, or consequential damages resulting from the use or misuse of our products.
All products must be used according to manufacturer instructions and only by trained, authorized professionals.

8. Intellectual Property

All content on this website—including product photos, text, and branding—is the property of Pinova Aesthetic LLC.
Reproduction, copying, or distribution of any content without written permission is strictly prohibited.

9. Governing Law

These Terms & Conditions are governed by the laws of the State of Delaware, USA.
Any disputes shall be resolved in courts located within the State of Delaware.

10. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:
Email: pinovaaesthetic@gmail.com
Phone: +1 (707) 342-9756